Your data protection rights under the UK GDPR
onyxvane is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about your rights and how we handle your data.
onyxvane is the data controller for personal information collected through this website and in connection with our educational services. This means we are responsible for deciding how we hold and use personal information about you.
Contact details:
onyxvane
47 Corporation Street
Birmingham, B4 6PH
United Kingdom
Email: [email protected]
You have the right to be informed about the collection and use of your personal data. We provide this information through our Privacy Policy and this GDPR information page.
You have the right to obtain confirmation that your data is being processed and to access your personal data. You can request a copy of the personal information we hold about you at any time.
You have the right to have inaccurate personal data corrected or completed if it is incomplete. If you believe any information we hold about you is incorrect, please contact us.
You have the right to request the deletion of your personal data in certain circumstances, including:
You have the right to request restriction of processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller where technically feasible.
You have the right to object to processing of your personal data where we are relying on legitimate interests as the legal basis. We will stop processing unless we can demonstrate compelling legitimate grounds.
You have the right not to be subject to a decision based solely on automated processing that produces legal effects or similarly significantly affects you. We do not currently use automated decision-making processes.
To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. In complex cases, we may extend this by a further two months, but we will inform you if this is necessary.
We will not charge a fee for responding to most requests. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply in such circumstances.
To protect your personal data, we may need to verify your identity before responding to a data rights request. We will contact you to request additional information if necessary.
We process personal data under the following legal bases:
We primarily process data within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
We retain personal data only for as long as necessary. Course records are retained for seven years after course completion for legal and administrative purposes. Marketing data is retained until you withdraw consent or unsubscribe.
If you are dissatisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We would appreciate the opportunity to address your concerns before you contact the ICO, so please contact us first.
We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.
Last updated: January 2024