Privacy Policy

Last updated: January 2024

Introduction

onyxvane ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our courses or services
• Complete contact forms on our website
• Subscribe to our newsletter
• Communicate with us via email or other channels

This information may include:

• Name and contact details
• Email address
• Postal address
• Course preferences and enquiry details

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website
• Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our educational services
• To respond to your enquiries and requests
• To send you information about courses and services you have requested
• To improve our website and services
• To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data
• Contract: Where processing is necessary for the performance of a contract with you
• Legal obligation: Where processing is necessary for compliance with a legal obligation
• Legitimate interests: Where processing is necessary for our legitimate interests or those of a third party

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context and our obligations.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection law, you have rights including:

• Right of access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate data
• Right to erasure: You can request deletion of your data in certain circumstances
• Right to restrict processing: You can request limitation of processing in certain circumstances
• Right to object: You can object to processing based on legitimate interests
• Right to data portability: You can request transfer of your data to another organisation

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.

Children's Privacy

While we offer courses for children, we do not knowingly collect personal information directly from children under 13. Parent or guardian consent and involvement is required for all youth course registrations.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

onyxvane
47 Corporation Street
Birmingham, B4 6PH
United Kingdom
Email: [email protected]